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I had to wait two hours in line to pick up my car. This was ridiculous. No other car rental place. I had a line anywhere near that within the facility.

3 hour wait to pick up the vehicle at ATL airport. No matter how good of a price you get, it's not worth it. DON'T DO IT unless you have a lot of time waste.

Atlanta airport location drastically over booked cars. I waited in line for an hour and forty five minutes to pick up a car I had reserved several weeks in advance.

I was not able to get the rental

I did not get to rent the vehicle.

They didn’t proceed with my car rental because I was local and they just care about non local tourists. Exact words used by them.

Picking up was a mess, there was no one at the counter, and we had to wait in an long Avis line for people who did not prepay or register.

Couldn’t rent car because of no credit card. No refund offered. A terrible business.

Did not have the car we booked. Did not show up at 8 am when they were to be opened. Horrible experience.

I reserved a Mustang convertible, and they didn't have it. They were not especially apologetic about their error either.

After a 15 hour flight, i took a taxi to the Avis facility. When I arrived I showed the Avis rep at the counter my reservation (which clearly states that I had a car reserved). The rep told me there were no cars at the locations and because I made the reservation recently the location couldn’t guarantee me a vehicle. I had to change my plans and wait 3 hours for a Greyhound bus to get home after a 15 hour flight. I cant understand how there are no cars available if I have a confirmation that leads me to believe differently. Lastly, I landed at 5pm and the Avis location closed at 6pm. I rushed and caught a taxi which chose me $40 to get to the Avis location I rented from. I called the Avis location 3 times from the Taxi and my calls were not answered. When I arrived at the location at 5:45 (15 minutes before closing) there were 4 employees behind the counter talking and joking. It is obvious they were too engaged in their personal conversation to answer the phone when I called a few minutes earlier. I AM VERY DISAPPOINTED IN THIS SERVICE AND WILL NOT UTILIZE IT IN THE FUTURE.

horrible 0/10 and i still didn’t get a full refund