Cheap Car Rentals in Poncey-Highland, Atlanta

I did not get my rental. They refused my credit card as it was from an online bank, chine, rather than from an institution.

I cancelled my reservation several days before my trip and they still tried to charge my card. There was a $50 fee and they tried to charge me full price.

First my booking was changed to downtown Atlanta from airport. At midnight, the attendant informed me i needed to head downtown for pickup, at my expense. I did so, and found that location closed. I returned to the airport location where I was treated to a new reservation, at a higher rate!! It’s bizarre that the agents on duty feel empowered to make sensible decisions yet failed so woefully.

Poor communication. Never received a vehicle so I was left stranded. Instead of just telling me a car was not available they strong me along for 24 hours. Busy holiday season and the middle of the Southwest screw up didn’t help the situation.

I reserved a minivan as we needed room for 7. They called me the day before my reservation was scheduled to say they did not have any vans or large suvs available despite the reservation.

I reserved a pickup truck from the Atlanta centre over a month before the collection date. They had no vehicles except from Small SVU/Sedans. As I was on a road trip, I required a car that day. They said I had to take one of those cars at the same much higher rate that I booked the pickup for. Then contact customer services. As I'm not from the USA, my phone rates would of made it extremely expensive and customer service wouldn't initially help via email. I've been back and forward with customer services for nearly 3 weeks as I needed to wait till the end of my reservation period before they could intervene. Overall a very poor experience. I will not be using AVIS in a rush, nor will recommend them to work / friends. Regards, Calum Mackinder

My scheduled pick up time was 3pm, they texted 45m prior to that time stating that they closed at 3pm. I explained that it was impossible to be there before 3pm.. They made no accommodations to stay or help find another location that would be open past 3pm. Horrible service I would not suggest using this location.

they waited until 30 minutes before my reservation to tell me they are all sold out of cars. for two days out of my trip we were doing ubers and had to go with another company.

Canceled because could coordinate an extention of the rental time on front end