Cheap Car Rentals in Buckhead, Atlanta

This was a nightmare of an experience. I reserved my rental car through kayak for pick up at the Atlanta airport. My flight was delayed by 2 hours, and when I arrived to the Atlanta airport Hertz location they advised me that my car was actually reserved at the peachtree location, and that that location closed at 6 PM. They then proceeded to advise me that since I had pre-paid that reservation there was nothing they could do for me. They could not transfer my Hertz reservation from the Peachtree location to the Hertz at the Atlanta airport location. So I then ended up paying an additional $740 to rent the exact same car!! Grateful I had a credit card that I was able to put this on, but not everyone is so fortunate. I just do not understand how a company cannot transfer services between different locations. It’s quite ridiculous!

When I requested my rental, my pickup location was entered as Atlanta Hartsfield airport. When we arrived at the Hertz counter in the airport, the rental was in Buckhead-a suburb of Atlanta. To transfer the location was $2100.00 Instead, we took a $35 Uber ride to Buckhead. My blame is not on Hertz but on Kayak which I will not be using again. When we returned the car to the Toledo Ohio location I was given a credit for our Uber cost, and they were very apologetic. Next time I will book directly thougfh Hertz

Had to wait 2 hours to pick up car, because staff was out for lunch

Made a reservation a few days in advance with email confirmation of the reservation only to be told on the day of that they “have over 30 reservations but only one car available”. Glad we were able to go through Turo or we would’ve had to cancel our road trip, and the plans we already paid for would have been a waste of money. Really doesn’t make sense to keep letting people book online if they know they have a car shortage

Piedmont Rd team was excellent. Very professional and friendly. Will definitely rent from this location again

Impossible to get into contact with to receive deposit refund

I rented the car on the wrong dates and couldn’t cancel!!! I was to pay $500 to cancel! Ridiculous! Needless to say, I feel like my money was stolen!

Pickup was horrible. Car was completely dirty.

They nickel and dime you at every turn Was an hour late at pick up location due to flight delay and was given a $200 upcharge to get a 'like class' that I reserved because my car was rented within that 60 minutes. No human interaction, submit all questions, concerns or issues via web portal unless you're at a location. Even though the BMW 3 series I finally rented only had 30K , the car was pretty dinged up and now they are saying I did some of the damage even with me supplying a video of what the car looked like at point of pick up. Staff at the pick up location, very rude with a "this is the way it is, take it or not .,., I only do what I am told to do"

Did not have any cars when we arrived with a confirmation. Said it was a computer error. They turned away a whole line of people with confirmations.

Im and out

They gave away my rental!! I was stuck the whole weekend without a vehicle!!!