Find SUV Rentals in San Jose

They called me at the last minute and told me they did not have the van I was going to rent so they would give me a box truck for more expensive so I had to go last mirando find another company to rent from

The staff person was awesome. Thanks!

Lots of added/hidden fees after reaching the counter even after declining options. That should be presented at the time of checkout. Then for self reported damage, no pen is provided. Most travelers aren't carrying pens. I had to ask the man at the exit booth got a pen to sign off any damage

Didn’t even give me the car

I was completely satisfied with the service provided by Enterprise.

Transaction was smooth . I was not notified that I have to put a 300.00 dollar hold . I do not like suprises .

When I picked up the car a little orientation to the car would be nice so I would know all the features and most importantly where is the gas tank door opener 😳. 😂

Tara, in San Jose International Airport was fantastic! Great positive attitude, and helped me , quickly, get on my way!

Our initial car had a mechanical/electrical issue with the driver’s door. We were able to exchange cars at another facility. There was also a billing error which was corrected when we returned the car at the airport. They made it good in the end.

Clean inside windshield

This was worst rental car experience I've ever had. I would never use Dollar again and I will not rent a car through Kayak again. First, they said they didn't have a car. Then, they tried to double charge me when I had already paid upfront. They wouldn't let me pay the deposit using debit card, and even after I told them I paid for the car in advance, they charged me an additional $38 for some type of fee, so I paid nearly $100 to rent a compact vehicle for 1 day! They also made me wait over an hour for a vehicle and I was not the only one! Look online: All the reviews are horrible! They tried to say people stole the cars! Obvious lie! There is security to get in and out of there. No way. Absolute nightmare! Don't use this company, and don't use kayak. I paid for the car upfront for a reason. I should've only had to pay a deposit in addition.

it was great- easy check in and return. Vehicle was clean and comfortable!!

N/A

Arrived at airport 0650hrs but attendant would not serve til 7am on the dot. The extras fees were very confusing, I had paid $11 cdw I’m advance yet had to pay LDW on top. Good car but Inside car windscreen was dirty.

I did not appreciate the “up sell” because we were 45 min early. They said our car was not ready and we’d have to wait unless we upgraded.

The car was showing oil pressure low. First added one jug of oil, msg disappeared, after 25km again started showing same msg, then added another jug. Again within 10km, it was showing msg until dropped off. So I spent USD26 extra, this need to refund for me

I recommend everyone to avoid this place. They did not let us check out the car and didn’t let me speak with the manager. They also refused to ask the manager call me back and said that they were sold out! Avoid!

There staff at the Avis center at Stevens Creek in San Jose was friendly and helpful.

We paid more for a Mustang "or similar". We ended up with a Nissan Maxima which really is not similar. Wanted a sporty vibe; got a granny vibe. The car was nice, just wasn't as advertised.

It was over an hour wait to pick up the car because Avis only had 2 counter staff.

I was misled as to the pickup & dropoff location. Therefore I had to pay more. Bill of approx $200 easily escalated to $450