Cheap Car Rentals in Alum Rock, San Jose

Waiting for my refund because I was not able to pick up the car because they did not have any available and I wasn’t the only one that was unable to get a car!! Very disappointed never using this again!

I had inadvertently chose to pick up the vehicle away from the airport. The Hertz desk at the airport was unable to change the reservation to the airport because I originally booked through Kayak. I was able to get a new reservation (at a price that was tripled what I originally booked) through the Hertz employee. He also suggested that I call and cancel my original reservation for a refund. I understand that mistakes happen, but this is the second time the counter employee can’t help me because I didn’t book through them directly. The price was excellent through Kayak, but I was left in the rain at the airport without a car because of my error. I wish Kayak would work with the businesses to avoid these issues.

Nothing. Even though I had a reservation and pre paid they had no cars. Never again! Left us stranded and refused to find us a car elsewhere. Just said call someone else.