Cheap Car Rentals in East Boston, Boston

When I returned the car Moses who took care of me was polite and efficient at getting me going once I checked in the care. Well done

Friendly thorough service

After a long flight that put us in Boston at 3:00 AM we were worried that we would have an issue getting our car this early in the morning. The process could not have gone smoother, and the staff could not have been nice. Thanks Alamo for starting our Holiday trip off on the right foot! We will be renting from you again, for sure. Steve and Pam Z.

Friendly and knowledgeable staff. Short line at the airport. No surprises or hidden fees.

As always, easy, professional, accommodating, simple. Yes when booking enterprises prices may be a few dollars more compared to the others. The value and experience and ease and quality of vehicle cleanliness and upkeep is always worth every penny to me.

The whole transaction from pick up to drop off was simple and quick. I did some research on one way car rentals from Boston to San Francisco. KAYAK was anywhere from $400-1000 cheaper. I got a Toyota Camry which got almost 40MPG. So, I would go back since the entire process was smooth and reasonable.

When I arrived, the car I booked was not allowed to be received with the card I had paid with. Extreme rules that you can only rent with a debit card if you return to the same location and have an outbound flight ticket. But I booked a one way rental Boston to Albany, with a train ticket home. Shouldn't be allowed to rent with a card I won't be able to complete the trip with. Or needs to be EXTREMELY indicated. Very disruptive and disappointing part of the trip, I won't feel confident renting on Kayak again.

I loved how easy it was to pick up and drop off. The quality of the car was great too

Rented a car to drive from Boston to South Carolina- 1st car got said “maintenance needed” when we started it-exchanged it. 2nd car- start it “oil changed needed” and the “key fob not detected” flashed when it started- already wasted 40 minutes so decided to take it. Exiting the parking lot we heard strange noises coming from the passenger front, we decide to exchange this car, but we have to drive a bit to get back to the return area. We are at the set of lights and the car dies! We get it started again, return it- get the 3rd car - it’s filthy. Hasn’t been cleaned- still has the previous renters paperwork and trash in it. We just took it- we were by now running an hour and a half behind schedule. The return was not as bad, but severely understaffed and people were waiting 45+ minutes for their cars.

Gas tank was empty upon pick up and car smelled like smoke.

Car hire was extortionate! Don't gouge cutomers at the airport. Then I get a car whose battery didn't work so had 3 days without a car. Ended up being replaced in Springfield (grumpy male served me) with a dirty car. Boston staff were courteous and helpful and refunded the three days. But overall it was genuinely the worst car rental experience I've ever had.

(1) The line at the Dollar check at Logan airport was very long with only one agent at the desk and it was close to closing time at 7:00pm. The agent was very friendly and did the best he could under the circumstances. However, each check in took about 10 minutes to process. The wait time was about an hour. (2) My rental car had terrible visibility and shimmied from any gust of wind. Parking the car was very difficult because the camera and park assist were useless. (3) The only positives were the friendly agents at check in and at drop off.

The Boston Logan Thrifty pick-up process was horrendous. They were understaffed and slow. There was a line of 30+ customers trying to pick up cars that took over an hour to get through. The other rental car lines had no one. Recommend another company.

Car wreaked of cigarette smoke when I picked it up. I’m allergic to smoke, so it was not ideal, but the garage attendant made sure to note it in her exit check. Muhammad the desk attendant at Logan airport was kind and helpful.

Liked- short line at airport Better- stop overselling me on extras. Desk attendant in Boston was wearing very strong cologne which was aggravating my allergies.

The process for online check in, and informing people they can use a separate streamlined line should be reiterated.

Not enough worker. Only 2 counters open for a line of my than 50 people