very convenient - at check-in, options were clearly explained, and drop-off was quick and easy. Everybody was pleasant and efficient.
The car was clean and had plenty of bells and whistles. The process was fast and simple.
Because of COVID, I was hoping for plates from New England. There was exactly one car available at my reserved price point and it had New York plates. There were plenty of cars if I cared to move up to the next level. This seemed planned.