I had rent a car from 1pm. Turns out the location closes at 1pm. Right on the dot. When I arrived at 1.01, there was no one to be seen and no phone number to call. There was no attempt made to contact me to see whether I was on the way. Very poor customer service.
10.0
Wonderful|May 2022
Exactly the car expected. Pickup was great. Nick in west Amsterdam was so cool, even shared our travel photos with him! Drop off at airport was a breeze.
2.0
Poor|May 2022
Do not book Sixt through Kayak! I booked it then when I called Kayak to change drop off location was told I needed to cancel and rebook. I said ok and then was told I needed to rebook via VENMO funds because Kayak workers could not process credit cards due to Covid/working at home. Further, I was informed that unless I Venmo funds as directed I would forfeit deposit on original booking. Sounded like a scam. Now contesting fraud with credit card company. Lesson: book directly with Sixt (which I did and the rental was fine — avoid problems by booking direct.
10.0
Wonderful|Apr 2022
Was helped by Marius. What a helpful guy. Got a free upgrade to a A5 from intermediate. Car still very expensive though
8.0
Very Good|Apr 2022
I rented a fully electric car, the service was great and i had no issues getting my car and receiving a fully charged car (I was expecting a fully charged car tho). However charging the electric car has been an issue, the car charged once but didn't want to charge anymore, I ended up with no battery and had to drop off the car 1 day earlier and call off my trip earlier.
Friendly staff, clean car, ease of pick up and drop off.
10.0
Wonderful|Sep 2017
Excellent customer care and we were quick on the road.
Paid for the GPS but this was included with the car.
10.0
Wonderful|Aug 2017
Friendly pickup, got upgraded to a new volvo
Immediate dropoff, no issues.
2.0
Poor|Jul 2017
Very bad service. Accuses for damange which I didn't do.
6.0
Okay|Jun 2017
Car was comfort and cost saving from fuel consumption point of view.
I didn't get enough explanations on how to use the GPS and it took me couple of minutes, while driving to get it working. I have returned the car few min' before 7:00pm and I was told that I can drop the keys at the office but the staff already left and I needed to go to the parking