Cheap Car Rentals in Burgwallen Oude Zijde, Amsterdam

Good

Very convenient location. Quick & efficient pick-up/drop-off service.

They provided us with and electric car with no way of charging it and we realized this when we were already in Belgium 5 hours away from where I was staying. Charging stations across EU only accept a charge card that is mailed to the resident of the car. SIXT was suppose to provide us with this and did not. We had to idea this was how the system worked for electric car no one at sixt customer service would explain this. We rented the car from friday to sunday and could only use it saturday morning to get to where we needed to but then could not return back. We spend our entire weekend calling sixt and trying to fix the problem and no one was helpful until sunday someone at sixt customer service connected us to road side assistance. Road side assistance was surprised they didnt provide us with a card but they said it wasn’t the first time this happened to SIXT. Road side assistance took the car and the car is currently in belgium we had to fin and book a last min train ride ti the neareast city to them book another train to amsterdam. The customer service provided by SIXT was negligent and extremely poor. Very unhappy with the entire service.

We have booked electric car. Car was Jaguar I-Pace, excellent car. All other staff from Sixt were terrible. - the documents and receipt has not been provided and even sent by email as has been promised. - car was completely dirty - there has NON instructions or Manuals for Electric car been provided at all. - at Netherlands there are a thousands of charging stations, but almost ALL of them require Personal Charging Card. It is not possible to buy it or order. Because SIXT did not provide it to us - we could not charge the car and must drive it not to where we need, but where was some charging station accepted APP with Credit card... When we put car on charger, we hired taxi to go to out stay place... and next day taxi to go to charge back... Overall, it was absolutely terrible experience with absolutely NO help from SIXT> They said - we were UNLUCKY !!!!.

Electric car charging capability for American traveler was an issue. I tried three different networks without any success. This is still a new technology needing further development to be fully functional. I tried to replace the car with gas vehicle, however Sixt representative was rude and not helpful. Overall was not happy with experience with Sixt in Amsterdam