Cheap Car Rentals in Hillcrest, San Diego

I called to let them know I was on my way. I get there and they said give us a couple of minutes. Five minutes later I go to see what’s going on and they said somebody took my truck to pick up someone else so I had to wait 30 minutes. I find it ridiculous

I was able to make a reservation at a location that is currently closed d/t COVID. I showed up at the location and it directed me to another location that was also closed (this location closed d/t hours). Ultimately I took $40 worth of ubers around to track down my rental car and Enterprise did nothing to try and help me. They wanted to charge me 2 times what I agreed to on my reservation in order to rent a car from them. I will never use them again. I wasted 2 hours of my time driving around and talking with Enterprise associates that were ultimately not helpful at all. Horrible experience.

quick fast service

Horrible service/ experience. Why no one called when I was Uber to get my car they were all out. They didn’t even cancel my rental. I still had to do it even though they didn’t had the van. Please consider other car rentals.

The car was filthy! Dirty, dusty, full of food crumbs, and terrible smell! My return time was 10am. I arrived by 10:30 and they charged me for an extra day no matter how I argued the issue! By the end I just wanted to leave! But an absolute racket! And then they wanted to charge me an airport fee when we are not at the airport and it’s just a scam! Do not rent from either Budget or Avis at this location!

Things happen and I understand. Maybe it is how times have changed or maybe business is booming for budget and they can pick and choose their customers. Long story short, I go to pick up rental and office is not open. I'm on phone with customer service, navigated through comical phone system, disconnected twice, eventually connected with a human, transferred 5 times, put on hold, and I finally hung up. Office finally opened, I'm late for my plans, I canceled my order. In summary, Budget, you dropped the ball and good luck.