Cheap Car Rentals in Southeast Charlotte, Charlotte

I literally never got a car. They were not able to give me one.

The car was in poor mechanical condition and could impose a dangerous situation for an inexperienced driver. At some point I felt a little unsafe as the car was pulling to right at any given time.

I got a call right before pick up saying they were out of cars and they will not honor the reservation but I could upgrade to a suv for 200 more a day. Stated no other cars than suv. There was no effort to make it right, stated i could call the airport location as they have lots of cars. I called airport at CLT and was was told the same thing. No cars but I could get a suv for 200 more per day. I asked if they do not honor reservation or give the next available vehicle. He laughed and said no. Its full price for suv or nothing. Budget is playing bait and switch with kayak reservation s to scam customers. Reviews for location are horrible stating this is how they do business. I will not use Kayak or Budget again and discourage everyone I know to avoid them

Horrible, Will never rent again. Made a mistake when setting up location at airport. When I went to pick up I was told it was the wrong location and they charged me double for an honest mistake. Never again.

Everything

I could not get my rental because I booked it for them to pick me up. I called Enterprise to confirm this and was told it was good to go... and then when I hadn't heard from anyone after the scheduled pickup time I called. I was told by the location that they do not do pickups on weekends. So I was left stranded and was not offered any alternatives or compensation for my inconvenience.

First reservation cancelled without any notification. Make sure you confirm before you go pick the car up! I had to go to quickly make another reservation and rushed to the airport. The preferred line was out the door. Computers are incredibly slow. Cars in aisle L don’t exist - had to go back and get rebooked into a real car.

Well the vehicle was okay for my travels. I returned it on a Sunday, they were closed but I parked it and put the keys in the Dropbox. I received a call the next day Monday asking me 'If I wanted to extend my rental'?. I stated I had Already Returned the vehicle, they said ' maybe the girl rented it out again. My thing is, Don't they Check-in the Cars?! I never received an invoice or any call back or Anything...Not Cute, not at all, not one but. Kelly Johnson

+ got an upgrade (small SUV instead of eco) + Easy drop off - pick up took 1 hour and 20 minutes; total chaos - got a stinky smoker car

Customer service is terrible. Hidden fees. Was told I’d get my deposit back but haven’t.