Cheap Car Rentals in Umstead State Park, Raleigh

READ CAREFULLY BEFORE BOOKING. Cancelation not allowed for any reason, I will never use Kayak or Payless again. I had to reschedule my trip and they billed me anyway.

The counter person was friendly and the car was easy to find.

Picking up the car was incredibly smooth. I was afraid I would have to sit there waiting on the shuttle for a long time but both times it was ready to go. Bus drivers were very friendly and funny. Getting my car took ten minutes max and dropping it off took 5 minutes. Everything went much better than expected. The car was clean and perfect for my needs. All in all a great rental experience.

Easy transaction, no wait and friendly.

I arrived and had to wait half hour for the rental car guy to come back (I had called in advance to tell him my arrival time and still wasn’t there) The car ended up being extremely expensive since something went wrong at booking with the drop off location. And he wasn’t being helpful about this. When I finally got the car it smelled so badly of smoke I had to drive with the windows down my whole 4 hour trip. It was less than Ideal and will never rent from them again.

Showed up an hour and change after I had said the pickup would be and the car wasn’t cleaned and had so little gas that it didn’t register on the digital read out. Was told to bring it back w the same amount of gas, just not really comfortable trying to coast in on fumes so Hertz made some extra money on me there

I was sent to a Hertz location that is no longer open. I went to several Hertz locations in Raleigh before I found one that was able to give me a car. While using the car, it had a tire pressure issue. Again, I contacted several Hertz locations for help, but nobody was able to help me. I also called the Hertz helpline and was never able to talk to an actual person. Luckily, the car lasted until I was able to drop it off, but it was a very frustrating experience. The stress/frustration of dealing with Hertz took away some of my precious vacation time. Probably will not rent from them again.