Cheap Car Rentals in Downtown, Raleigh

low hassle in getting a rental car. Good quality cars

Hard to find location in the Crabtree valley mall Avis staff on the phone could not provide knowledge about how to find the rental car location☹️

Avis cancelled my reservation just 2 hours before pickup because they didn't have any cars. Zero inventory! I had the reservation for over a week and even checked in the day before with my credit card. Yet they waited until the day of pickup on a holiday weekend to inform me they have no cars! They had to have known that well before. They didn't attempt to find a location that had inventory for me, and instead gave me the customer support line which was completely unhelpful. My 80 yo father had to drive me 2 hours to find a vehicle same day from a different company. If you read the reviews on Google this apparently happens often and some times they don't even call to inform. I strongly suggest you remove the Avis in Raleigh on Glenwood Ave from your listing.

The tank was empty. Had no idea how far I could go and being unfamiliar with the area had to get off highway and find a gas station. When I asked about it I was told to refuel where where I thought the fuel gauge was when I got in the van. So I am bringing back on E. I put in one gallon when I reached my destination. The staff was fine. The location far from the airport (Raleigh). The car was semi-clean. I wanted a smaller vehicle but all they had were vans so spent more money on gas.

The customer service people were very nice and helpful, but I wasn't able to get the vehicle that I needed and one of the vehicles given to me needed an oil change so I had to go back inside and get a different vehicle.