Cheap Car Rentals in Northwest Raleigh, Raleigh

Great service from guy at reception. Maybe the rental rare for the GPS was a little high, but that's a minor caveat. Decent car. We'd booked a car that was a little smaller than we thought and a slightly larger one was offered. Excellent service.

Easy pickup & drop-off. Car was pretty clean inside but exterior was not! The very friendly woman volunteered to run it through the car wash but we didn't want to wait. Pleasant/smooth/quick experience all around!! Thank You!!👍👍

Booking through kayak is a waste of time. I went there to get my car they said they didn’t have my reservation I told them I paid for insurance with kayak and they told me that third parties insurances don’t actually work and that I should get a refund from kayak The car was more expensive then listed on kayak by an extra $100 and the car was dirty when they brought it to me. Chips everywhere

Very hard to find location, and the first employee was incredibly unhelpful. Told us they only had mini vans when we could visibility see jeep car keys on the hook. When asked they finally gave us the jeep we booked. Took over an hour to get our car.

Rented us out a car that someone else was rented. Our car smelled like a dirty armpit. Very unorganized

Horrible experience at this location. I realize that this is not representative of Budget as a whole but this location was terrible. I would never go there again and I would highly recommend that everyone else stay away as well.

nothing The Avis rep from the location I reserved a car at 3 weeks prior called me at 6:05 pm the night before I was to pick up my car to tell em the location "had no cars". She said I would have to modify my reservation to pick up at another location. I tried the number she gave me and when i selected Modify Reservation from the menu I got an error message and then the call disconnected. I did this 3 times and then tried to call the original rep back and got no answer. Extremely frustrated, I called the customer service number back and chose make a reservation in hopes to speak to a human being. The agent and supervisor i spoke to connected me to a customer service rep named Juan in California who modified my reservation but couldn't 100% confirm a car was available because the location was already closed for the night. This meant I would be flying in to Raleigh North Carolina needing a car to complete the last 2 hours of my trip to another town without even knowing that I had a car available. I wound up canceling my reservation and my girlfriend had to take a day off work and change her schedule around so that she could come and pick me up and know that I was not stuck at the airport 2 hours away. Avis has incredibly poor customer service. It is unbelievable that a reservation can be made for a car and every single attempt to make sure that a car is available for a person is not made. Wiith multiple locations in a city, that agency should have done whatever it took to get a car to the location my reservation was scheduled. This experience was just awful.

One hour and ten min wait time to pick up the car.

The car that I was supposed to pick up was not available. The lady at front desk (who claims to be the manager) was rude and didn’t care. This is the worst experience and I will NEVER go back to this place for a car rental. I also told all the people in my group who were picking up the car with me what happened and none of them would ever go there!!