I waited 50 minutes for my car . The car was given to me with 1/8 of a tank of gas .
The staff was amazing when I dropped off the vehicle rather than when I picked it up.
Be more bubbly and courteous when helping customers out the whole process of picking up for me was awkward.
Staff was friendly and efficient
The staff was friendly, and courteous. But was extremely under staffed. The van I rented ran well For the long wait time (1 hr 15 min), and all the other foul ups, the Rep gave me a gas bonus.
I already reserved online. So confirmation with the ID and credit card should all be that is needed, but it seems useless. As I had to register as if the online process is worthless. The minivan I rented, was dirty inside, & outside. It had stain marks on the seats, and carpet. The gas was not full
It has always been my experience that Enterprise offers the best "value priced" service. It has been many years since I have had a need to rent a vehicle but my car developed a mechanical issue just prior to a planned road trip. I am so glad that I went with Enterprise. The entire staff was friendly, courteous, and highly responsive. Enterprise has been and always will be my first stop for vehicle rentals.
This office is well-managed. Excellent customer service and good deals, this is my favorite Enterprise location
truck was not clean or fueled when I picked it up.
They would not except my debit card. Car was not clean. Gas tank was not full. Did not have overnight drop off
Pickup and drop off was a little time consuming.
No place to park your car. In a dealership and really slow service. Our car was not ready when we arrived.
We got a brend new Caravan for 10 days trip. Originally it was SUV for $511.00 but we had an offer to change it for a better car without any hesitation or extra pay. Exelent service. Rep by name Carlo even drove me home after I drop off the car at the office. 12 out of 10. Highly recommended.
I like the location and access.
I didn't like the choice of cars made available. Even though I called for a 10:00 pick up, I didn't leave site until 11:00!!. The upsale was a kill joy. You wanted me to upgrade but couldn't handle regular rental. Check out was a nitemare. Salespeople late and not helpful.