The rent process is simple, easy, and fast. The staff are friendly. Very good. The return process is also super easy and fast. The only thing I feel bad is that this car is pretty noisy. I think it should do tire balance and tire rotation. I was so concerned about the noise and I almost drove back to ask for exchanging the car.
The vehicle was only so so clean. The worst part was the smudgy windows. Driving at night with a bit of heat inside caused the windows to fog and become hard to see out of with lots of glare. Dangerous, especially driving on unfamiliar streets.
Very difficult to say what I could’ve liked. Poor experience
Customer service at budget location at pickup. Very rude staff.
They said they have no cars
The person who helped me was having a bad day. Real cranky. Or maybe customer service isn't his thing. Lost a customer.
Loved that everything went according to plan and they even gave me a Camry, which was a wonderful upgrade compared with what I had ordered (the cheapest car possible)
They didn’t have the vehicle type that we ordered and then never told us ahead of time. We found out when they got there.
They car was too small not clean and the wrong location.
the booking process was misleading and caused adff do itional costs of over $400 i will never use kayak agian
The location of the Hertz was strange and seemed unlabeled. The staff were quite unorganized and did not provide any instructions on how to do Sunday drop-offs for when the store was closed and did not let me know they would be closed when I came to drop off. It took forever to get my car assigned. The cost of insurance for the vehicle was also more than the vehicle itself and that was deeply upsetting.
Customer service poor.
Called to cancel reservation. They said they canceled and I’d be refunded, minus 50 for cancellation fee. Never happened still billed in full.
Was late picking up my rental due to unforseen circumstances and the gentleman behind the counter stated that they did not have the car that was picked (Ford Mustang) but did give me a vehicle that was a bit of an upgrade (Honda CRV) for the same rental price ... was extremely happy with it ... will definitely keep doing business with them.
The windshield wipers were not well connected to their sensors. The Fluid was out but the car didn’t let me know. This was difficult since I drove during a snowstorm.
Easy check in and drop off. No wait. Will definitely use again
Pick up and drop of was very easy and quick.
We could have been alerted that our pick-up time was the same as the time the office was closed!
Pickup and drop-off was quick and was conducted entirely outdoors.
I wish the supplemental insurance was cheaper. It added a significant amount to the daily cost.
They should put that is only credit and that it has to be under the same drivers name the car. It was a totally bad experience since i wasnt able to rent a car at all
Proximity to my houE
Everything- they gave me a different car than what I reserved and I was 60 seconds into my trip before a check engine light came on and then a light telling me I had a flat tire. I did not have a flat tire but I returned the car as there was clearly issues with this vehicle and I did not feel safe.
Received a call 1 hour before pickup they would not have a car for me. Never Enterprise again.
Local operation worked hard to make up for car not available
nothing--i didnt have a reservation at that location. they said kayak had made the reservation for the oak lawn location. i gave them the reservation number. still said reservation was for oak lawn. i had to give up my weekend plans because no cars were available.
should have booked directly with enterprise, which i did for this weekend. either you guys should get it together, or 2900 n sheffield lied--then you better have a talk with them.
1 out of 7
Enterprise Locations in North Center
2900 N Sheffield
+1 773 880 5001
3029 No Kedzie
+1 773 478 3310
4314 N Western Ave
+1 773 539 5900
Best North Center, Chicago Car Rental Deals
Check out some of the best deals for car rentals in North Center recently found.