Cheap Car Rentals in Shearer Hills - Ridgeview, San Antonio

From start to finish, great experience

Nice car, clean, quick check in. Car did need an oil change so kept getting messages about it. Car also had a small windshield crack but I had taken photos of the car at pickup and pointed it out at drop off. I was impressed with the gas mileage it got too (ford escape).

We were sent to the garage to pick up our car after checking in at the Alamo desk. There was no one to be found in the garage to select a car. I was with my wife and 7 month old child and the garage was freezing cold. After around 10 minutes of looking for someone to help us, a nice man who worked for the airport (and NOT Alamo) was kind enough to help us get a car. We then had to select a car seat and install it ourselves in the cold. No one checked to make sure it was installed properly. I am sure this is a safety violation of any rental car standards at a minimum. The whole ordeal took over 30 minutes causing us to almost miss our flight in Austin. I will never rent from Alamo again.

Friendly staff and easy pickup. Car was new.

Everyone at the front desk and at the car area was nice and super helpful, even when we got in late.

There was about $60 unexpected extra fees that get charged not including insurance

Friendly staff was extremely helpful with car pick up.

When I got to the counter to pick up my rental vehicle I was told that my reservation was cancelled. I Did Not Cancel My Reservation! I looked like a fool and was highly disappointed. Aaron Greer P.S. Please send me information showing my reservation being canceled by Priceline or dollar rental. Thank you

asked to drive it to Houston and leave it there and they wanted to charge a $2300 drop fee!

There wasn’t a person at the Payless pick up window. There wasn’t a sign saying go to Avis. I stood there wondering if someone was going to come to the counter, if I needed to call someone or what. Eventually someone at a different counter told me to go to Avis. Everything was excellent after that. The customer service was amazing to pick up and drop off process was very easy and simple.

Older car. Back-up camera didn’t work. Couldn’t call airport desk and kept getting a call center who couldn’t answer my question about early drop and said I couldn’t drop early but when I got to airport at 5am I was able to park it and a person was there in the garage who accepted it. Military cut my orders short and I wasn’t able to receive a pro-rated rental.

Counter employee was very rude and short with us. We had reserved a midsized car and were told when we arrived that the only vehicle they had for us was a truck unless we wanted to pay to upgrade to a Tesla. They're attitude was very rude and acted like it was our fault that we were stuck with a truck. We would have rented from another brand but Budget was the only agency available when we flew in.

Tesla couldn’t drive 30 minutes without draining 20% of the battery. Had to charge the car once or twice a day. Each day our trip was filled with anxiety because we didn’t know if we could make it to where we wanted to go and had to constantly look for a charger. Budget didn’t care. Argued with us. We got four different solutions and promises from four different people and ultimately just screwed over.

The ease with picking up and dropping off the rental.

The agent at pickup did not want to accept the declaration page of my insurance and kept trying to upsell me the insurance.

the care and cleanliness was good drop off rates exorbitant when asked to change in same city

Was disqualified from getting the car.

Cheaper

The entire process was great except for the initial pick up. Took way too long, que of about 10 people and the line moved painfully slowly. Perhaps I am spoiled, but I'm a 10 year member of Hertz Gold and I'm used to getting my vehicle within seconds. This was a chance to get me to switch loyalties, but losing almost an hour just to the "get the vehicle" process put a quash on that idea.

Quick and easy check-out process. Was out on the road before I knew it.