I filled the car with gas before my return. They charged me for gas anyway, which is very dishonest. Two days later, they still haven't confirmed that I will be reimbursed.
9.2
Wonderful|Sep 2018
Ease of pickup and dropoff.
The bill's added fees. Be up front with the cost!
10.0
Wonderful|Aug 2018
The car i was given was upgraded at no extra charge, it was easy to get to the car pick-up area, and the staff was very friendly and helpful. I would use them again
8.0
Very Good|Jun 2018
The young lady placed me and another block woman in Kia Soul I was expecting a Toyota Corrolla
The $25.00 CFC charge and $200.00 deposit that was not on the website
4.0
Mediocre|Mar 2018
If you don’t mind being surprised with last minutes fees and charges, advantage rent a car is for you. I needed a 4 day rental for a drive to Denver, but since I lived in the same city as where I chose to rent the vehicle, I was only allowed150 miles, and everything over that would be charged 50 cents per mile unless I bought a mileage package. This place is a joke... I will only rent from hertz from here on out!!
3.2
Poor|Mar 2018
I had a guaranteed mid-size vehicle which I needed for extensive driving while in town. I arrived and only a minivan was available. After much arguing and waiting, and more waiting, a midsize came available. It smelled like smoke and had large burn holes on the seats and across the interior. not at all what I expected.
Gabe was very nice and the pick up process along with drop off was quick. Nice car with good gas mileage.
Car had pet hair in the back but Gabe compensated me for that. Also wish the payment options were more clear prior to pick up( debit vs credit payments). Overall it was great
2.0
Poor|Mar 2017
I wasn't so disappointed. I thought it was going to be easy, but it wasn't what I expected. They asked for proof of residency and was asking for too much money. I didnt have everything I need to get my rental.
2.8
Poor|Nov 2016
Signed up for a Rav 4 Toyota size vehicle for our two person trip but Enterprise did not have one. (We wanted the Rav 4 since I am thinking about buying one with my next auto purchase.) They substituted a larger SUV, Kia Sorrento which was much too big for two people. The car was not ready and the salesperson said it would take 10 minutes to vacuum the car. I waited and when the car was given to me it was dirty. I asked about why the car wasn't washed, he said I could wait longer. We also disputed about the negociated price including insurance cost. I drove the car and then returned it for a (hopefully) full refund, and then drove my own car.
I don't think it was Hertz Fault. You said that there was a truck for rent at their location and I showed up and nothing. How long will it take
You said that there was a truck for rent at their location and I showed up and nothing. How long will it take for the credit to show up on my credit card?
3.6
Poor|Aug 2018
Reserved car not available and they could have cared less. Service light came on in third day of 39 day lease and they advised to "just drive it"
8.8
Very Good|May 2018
Service was great. Car was great. Deal was great.
Thought the rental pick up and return was supposed to be at the airport. Had to take a cab to and from the location "close" to the airport. $10 each way, not a big deal but the inconvenience of loading and unloading an calling for a cab on return could have created a time problem. Closed at 6:00 during the week and at 12:00 Saturday. Not opened on Sunday.
9.6
Wonderful|Mar 2018
Great service
Extra $42 fee I did not know about until I was at the counter; an unpleasant surprise.
5.6
Fair|Mar 2018
When we finally got to the correct location. The people were nice.
Thought I was rending a car at the airport. That was what I searched for. Also up charges for small things.
THEY CANCEL MY RESERVATION; DID NOT HAVE A RENTAL AT 11 AM FOR ME WOULD HAVW BEEN 1 OR 2 PM BEFORE I COULD GET A RENTAL. WENT TO HERTZ FOR RENTAL AT 11 AM
Out of all the car rental companies in North Central, ENTERPRISE (9.6/10) is the best rated by our users.
The length of time you can book a rental for is subject to the inventory of the supplier. When renting a vehicle from North Central it should be possible to rent a car for a whole month if needed.