Cheap Car Rentals in Downtown, Newark

All good service and car wise however there was a smoking smell lingering in the car.

I wouldn't recommend them to my family or friends

The office closed at 12 noon. They were closed when I was supposed to pick up the car!

I showed up. On time for my one day rental. They told me they had no cars but they would try to get me in a car some time today. No definite time, no alternatives. I waited an hour. Others had already waited two. I couldn't wait any more or I was going to miss my meetings. Had to cancel. Spent more than the rental amount on cabs getting there and back and was late for everything. One woman was helpful with a refund, but beyond that about as bad a service as you could possibly imagine.

There were no representatives to attend the customers , a long long of customers waiting to pick up car since 7:00 Am were still waiting to be serverd when I got there at 1100AM. Based on that just cancelled my reservation and ended up taking a cab.

Waited for over an hour. Staff sat on mobilephone texting, while he was waiting for some sort of conformation for another customer. He could easily helped me out while he waited. When it finally seemed like I was going to get help, an acquaintance of this man came walking in, he ended up helping her instead of me.