Cheap Car Rentals in Crescent Hill, Louisville

I had a confirmed reservation for a rental car after my car broke down on a highway in Louisville. When i arrived to pick it up so I could drive hime to Indianapolis, I was told they had no cars. Why did they confirm my reservation less than.an hour before? Very poor business practice

Very good

When I showed up, they didn't have any vehicles available. Not sure why they would let an online reservation go through as they were turning away most people with reservations.

worst rental I ever dealt with. Still filing about overcharges

I made a reservation, and had a confirmation number. When I called to confirm, they told me they don't have a car for me. I could not rent from this location.

Horrible - I will never recommend this location to anyone! if I could give a negative star I would. But since poor as low as I can rate my experience I'll send you my thoughts. First, it wasn't the style car we reserved, which was a midsized sedan, it was the smallest SUV I have ever been in. Car was not cleaned/detailed and dirty on outside as your should expect from a rental. Wiper blades were months past due replacement and didn't work during rain .... very dangerous! We had been to Michigan around the lakes so some sand on floor mats. But, since car was not detailed for us I didn't think it was our job to bring it back perfectly clean. When I protested and expressed the problems we had with condition of the vehicle, the Manager Owner of 9040 Taylorsville Road, Jeffersontown Kentucky commented - well, I can charge you a $450 detailing fee, how about that? Or... you can detail the car. Rude, unprofessional and unethical.

Dome light stayed on constantly. Would not turn off so was fortunate battery held up. Car was comfortable and met my needs. I was to pick up car at 9:00 and didn't arrive til later so service was very kind and got me a car as soon as they could. Wait wasn't too long at all. That was my fault and not yours.

Reserved vehicle via Kayak only to find out on my way to pick up that they had no vehicles available. Seems to me that if no cars were available, the site should not allow reservation.

The guy we spoke to at pick up was great. Super nice, made everything easy and made sure we knew about every detail. Really appreciated that. The car was okay, pretty beat up for a rental car which made me a little uncomfortable but it got us around. It also made some weird noises. Nothing to do with your location, but the person we spoke to at the airport location was rude and didn’t care to help us at all. So I’m glad we ended up picking up from you

The agent was very friendly and helpful! We started out on a happy note.