Cheap Car Rentals in Louisville Standiford Field Airport

Had our vehicle ready at pickup and drop off was smooth. Good experience

Excellent car! Outstanding price. Wonderful representatives. Thank you!

Hi The Truck had an issue when I loaded the back of it on the Highway the left front tire was acting up was very unsafe driving almost had an accident

The desk ager who checked me in was fabulous. I did not like the car itself. There was confusion at drop off and the person doing that check in was not welcoming.

The car we rented was not clean and smelled bad. There were pretzels and French fried in a storage shelf of the console.

I wish I would have known someone smoked in the car before I rented it. I’m sensitive to smoke and I would have chosen a different vehicle.

I picked up the car and was immediately disappointed, it had stains everywhere and drove like a golf cart. Probably the worst rental I’ve ever had.

The counter agent actively lied tome, changed my reservation, and ended up doubling my cost. I have reached out to Dollar repeatedly and every single cist service rep I have spoken to has told me I have to speak with someone else. DO NOT RENT FROM THIS COMPANY

Great ride. Thanks!

At pickup, they would not let us add drivers without every driver having their own credit card. We’ve rented from several rental car companies over the past 8 years and have never needed all 3 listed drivers to have their own credit card, only the primary renter has needed a major credit card. When we asked to use a debit card and a deposit to add drivers, we were told “that’s not how we do things here” in a rude tone. Because of that, we had to make a 14 hour trip (one way) with only one driver, out of 3 capable adults. When we picked up the van, it wasn’t cleaned well. There was sand and dirt in the carpet all throughout the second and third rows, the cup holders in the center console had something sticky in them, and there were candy wrappers in the third row. I didn’t notice the sticky substance or the candy wrappers until later that evening, when we were packing up to leave, so I cleaned it and went on. The oil had also not been changed in the car. I kept getting “change oil soon” notifications. We will not be renting from National again. I was not impressed with the lack of cleanliness, their lack of proper maintenance their vehicles, or the rental policy on adding drivers.

All perfect National have excellent customer service all ways

It was a one way drop from Louisville to Chattanooga due to Delta canceling my flight. The rental process was easy and although I booked standard-I got a Jeep.

The windshield was cracked on the van we rented so we had to go back to the airport to make sure we didn’t get the blame for it. Then we filled it up with gas prior to returning it and still got charged $87 fir a gas refill. Very poor rental company and not one for anyone to ever use.

Great

The car I picked up was covered in crumbs and had empty soda cans and water bottles in the back seat. I am not buying from Avis again for a rental car.

car smelled like smoke/vape passat wasnt available so they put me in crappy mitsubishi at same price line at louisville airport was so long PDF invoice link that was emailed to me was broken avis is terrible

I was never able to get my rental. When I arrived at the airport, there was a line of people at least 30 long, and only one counter open. After 30 minutes, I noticed a hand written sign nearer to the counter that said “We will not be honoring same day rentals - Management”. Since I booked my rental that same morning, they refused to honor my reservation. I ended up having to use another resource outside of Kayak to secure a rental.