Cheap Car Rentals in Sun Valley, Los Angeles

I flew to Lax from Qatar for 16 hrs. When I reached Enterprise location there were cars available in the lot however they kept repeating to me that there was no car available. Not even a lower category class. The Enterprise staff were so rude and did not take any responsibility of the situation and did not provide an alternative solution. I even called costumer service without any help. They left me and my family out side in the hot sunny day for 4 hrs. Then, I had to wait with my suitcases and 5 children for more 4 hrs in the sun until we found a ride to the hotel. I end up spending 500 USD on Taxi on that day. I never had such bad experiences and feelings. My whole travel was effected financially and physically. Who shall take the responsibility of what happened? Thank you

Car was comfortable and spacious. Incredible gas mileage!!!! Interior smelled smoky.