This was the best price I could find for 10 days rental after searching on and off for a few months ahead of the trip. We had an Audi with less than 25,000 miles on it. It had a pretty big patch of paint missing from the rear trunk and bumper. Otherwise the car was pretty clean. Some nice features, although we couldn't pair our phones with the stereo and found the controls difficult to use. Got good gas mileage and handled fine.
Brakes were extremely touchy - like throw you through the wind-shield with a light tap touchy. The pick up took almost an hour. 45 minutes of which included waiting to be waited on and as far as we could, the people ahead of us were just waiting for some resolution to their issue - there was no interaction between the two staff members at the desks using their computers. Our car wasn't ready so we were given a free upgrade. The drop off was confusing. There were cars parked to the edge of the driveway entrance so I parked on the driveway apron, went in to ask where to park and was told right where it was. Other people arrived after me and parked in the road. I waited to be waited on for quite a while, just to get the answer to leave the keys in the car parked where it was. The biggest issue was the multple daily phone calls both me and my significant other received from some car warranty business telling me my 25,000 mile warranty was about to expire and to press 1 to extend the protection. I was seriously offended that my phone number had been either sold to a telemarketer, or somehow associated with the vehicle, as if I was the owner. The phone calls continued for about a week after our rental was over. So, it could have been a better experience.
