Cheap Car Rentals in Historic South-Central, Los Angeles

super thieves. I forgot to put gas in the car I think I spent 30 dollars and they charged me 110 dollars, they should control more that they cannot be stealing from customers that way😠😠

Car was clean and easy to drive BUT it was not what we asked. The fee was not lowered even though it was a less luxurious car than we received. Lastly, Customer service was TERRIBLE! The agent told us if we had questions to “blast corporate” because he was just there to “feed his family”. We were as patient and respectful as possible at all times so his behavior was completely uncalled for and unacceptable.

My original rental at 9300 Olympic Blvd in Los Angeles was a disaster - and, literally, could have been one. Hertz prides itself on being #1 but this rental "office" was nothing more than a single guy behind plexiglass, at a table downstairs at the Marriot Hotel. The car though was the real problem. We are all aware of the exorbitant pricing for rentals due to the automotive market- but our 16-day prepaid rental turned out to be a broken-down Elantra that had been in a front-end accident with damage to the left side of the car. When we requested another car our Hertz guy told us there was none were available but were assured that the car was just fine despite the damaged front end. We took the car and the problems began. First came the grating noise each time we turned the steering wheel in either direction (for some reason, our Hertz guy had the air conditioning going when we picked up the car so the noise was initially mitigated). Then came the leaky tire. When we arrived back in our home, we discovered the yellow warning light - the rear tire had a slow leak. Repeated telephone calls to the Hertz office at 9300 Olympic Blvd went unanswered. Calls to the company's "customer service" put us in an automated loop without any human on the other end. Our savior, finally, was a woman named Linda at the Hertz Santa Monica office who swapped our car for an upgrade despite her own shortage of vehicles - she was professional and excellent (hence a slightly better "mediocre" rating here) - but the very idea that Hertz would rent out a broken down, dangerous car as we prepared to drive Los Angeles roadways - is unconscionable. And this from a company that boasted on being#1. Shame.