Cheap Car Rentals in Northwest Philadelphia, Philadelphia

I thought the rental was at the airport in Philadelphia. After waiting in a line for over 30 minutes we were told the rental sight was in west Philadelphia. At least a 20 minute ride in a not very good section of the city. To get a car from the airport for a2 day rental was an additional $260 over what we had already paid. We never rented a car and needless to say we will tell them about the false advertising. We were not toldthat the facility is not at the airport and you have to find your own way out there. It was a terrible start to a family reunion weekend. Shame on you hertz

They were terrible to work with. I booked a car to pick at the airport they messed up the reservation and had my car 14 miles away instead. They would not give me a car at the airport unless I agreed to a $600 price increase! Outrageous! Top it off, where they did have my car (14 mikes across downtown Philly) it was closing soon so I could not get it in time even with taking an Uber. Long story, much hassle on the phone, no help in person. I finally gave up and I went with Dollar rental car instead. I will never use Hertz again.

Car wasn’t at Philadelphia airport we had to take a cab to another hertz rental after 1.5 hours of waiting in line. Additional cost $85. We almost missed rehearsal dinner and didn’t have time to go to hotel and change. Over 3 hours lost because of poor customer service.