Cheap Car Rentals in Greater Wilmington Airport

The car and pick up process was excellent. Trying to contact customer service when I had a question was a nightmare. I played serial phone prompts for one hour.

I did not end up renting from Payless rental because the lack of car selection. I reserved a SUV class & when I got their to pick it up it was a crossover. That was the only car available. That did not fit us for our needs so we decided to go with a different rental company. Rental car companies should be more transparent, this will save time & money because the renter's know exactly what they are getting. The customer service at Payless wasn't great either & also played a part in the decision not to use them.

Car was not available

Very easy pick up and drop off from this location, never a line or a hassle!

Super easy pick up and drop off.

I didn't like nothing about this company at all

This place no longer exist! Please remove so others won’t have to experience going to pick up a car and the place has been closed down!

Our reservation was not available and I did not get a car the day I needed one. I spent three hours running around between two Hertz locations and on the phone with Hertz and Priceline. No one could help. I ended up with a smaller car and paid a higher rate at the counter. It is impossible to get someone from Hertz on the phone. When I finally connected with customer service, I was told there is something wrong with the reservation because it came from a third party site. Hertz would not honor the price I reserved through Kayak, did not have a car for me, and really didn’t care what that meant for our family vacation.