Cheap Car Rentals in Far Northeast Philadelphia, Philadelphia

They cancelled my reservation an hour before I was supposed to pick up and then had no cars available anywhere in my area, so told me I was on my own. Customer service and the pick-up location kept sending me back and forth, blaming each other. I ended up stranded for the entire weekend. It was awful.

Unable to cancel reservation online or on the phone.

I paid for the car, but they didn’t give it to me and didn’t return the money

The car had air conditioning that worked only half the time. Took it back and was told it was not set properly (not true). First car they sent me to get was still in the car was and not were they said it would be Can they picked us up in was too small to fit everyone

It was so bad I will never use your service or Hertz for rent a car ever again

people were very rude and would not help / some how the car rental was not right and they would not help to make it right. They told us to go to another loc. for the car, so we had to cancel the reservation ! We had to make a new rental with AVIS . I will NEVER RENT A CAR FROM HERIZ AGAIN . OR USE KAYAK

Somehow your site pivoted from a request for a rental car at the PHL airport to a site tens of miles from the airport. Indeed, my mistake for not checking, but why would you do that? The prepaid deal was a slick marketing ploy that I should have avoided. The manager unloaded the cheapest car on the lot to me - nearly 40,000 miles, stained upholstery, and refuse from a previous renter. No flexibility whatsoever and even though he had the ability to offer me a better car within the parameters of the prepaid deal (at least as it was promoted), an upgrade from the lowest level of car was offered at a higher price. I have no interest in ever using you site again or renting a car from Hertz.

The line was way too long. It took us over an hour and a half to receive our vehicle.

Pickup was so slow. Took 45 minutes. Maintenance needed light was on in the car, AC did not work great.