Cheap Car Rentals in El Rancho Vista Estates, Palm Springs

Experience was mostly good. But there is no way to follow up with the local desk and the text they send saying to text back if you need anything doesn’t appear to be monitored which defeats the point. Left a jacket at the service desk and wasn’t able to ever contact them to let them know prior to us returning the vehicle a weak later. Glad we didn’t need anything else.

We were given incorrect information about our vehicle pickup when our flight was delayed. We were told that an agent would be available and when we arrived it was closed even though we were told that an agent would be there.

Beware of the off-hours drop box for keys! I had a 6am flight from PSP so I had to drop off the car before the Alamo desk opened. Boarded my flight. And my connection. When I got to my destination 5 hrs later, I was informed at the next airport that they couldn’t rent to me… because I had an open contract at PSP! Literally spent 1 hr 45 min at the counter trying to get someone at PSP to answer the phone. No idea why they couldn’t close out a contract within 5 hours of opening. Terrible service. Don’t trust the drop box process.

Inconvenient 2+ hour wait line upon arrival.

Waited in line for over an hour. 20 ppl in front of me and probably 75 behind me. Gave up and booked Avis for the same money and the next counter over. Walked away with my keys while my spot in line was still 10 ppl from the front. Tried to cancel the reservation twice phone rang out the first time and was hung up on the second time. Last time I ever book budget

Long long lines to get the car in Palm Springs. Never experienced anything like this. Car itself was great.

Great counter service. Pricey for a one way one day rental

not very happy with the bill at drop of wasn't expecting more fees

Everything was good

Great customer service. There were only two people working, so the wait time was long, but that is on the company for now having more help. The people working were quick and efficient.

They rented a 5 year old SUV. The vehicle broke down. I needed to spend half a day waiting for tow, tow driver trying to fix car, going with vehicle back to airport, waiting in line for a new car and driving back to our hotel over 30 minutes away. When I got back to airport, they would not reimburse for Uber ride to appointment or comp the car. Stay away from this rental company or expect a rough ride.

The only thing was the massive pick up line - not much to do about it except have patience.

The desk clerk at Avis was friendly and efficient. The vehicle lot was convenient and easy to navigate. I had no problem getting on the road.

Loved the truck

the cost of this vehicle was ridiculous. 1 day $350 and when I asked what an additional 8 hours would be I was quoted an additional $300 dollars. Not going to use Avis again. Sorry.