Cheap Car Rentals in Demuth Park, Palm Springs

Experience was mostly good. But there is no way to follow up with the local desk and the text they send saying to text back if you need anything doesn’t appear to be monitored which defeats the point. Left a jacket at the service desk and wasn’t able to ever contact them to let them know prior to us returning the vehicle a weak later. Glad we didn’t need anything else.

We were given incorrect information about our vehicle pickup when our flight was delayed. We were told that an agent would be available and when we arrived it was closed even though we were told that an agent would be there.

Beware of the off-hours drop box for keys! I had a 6am flight from PSP so I had to drop off the car before the Alamo desk opened. Boarded my flight. And my connection. When I got to my destination 5 hrs later, I was informed at the next airport that they couldn’t rent to me… because I had an open contract at PSP! Literally spent 1 hr 45 min at the counter trying to get someone at PSP to answer the phone. No idea why they couldn’t close out a contract within 5 hours of opening. Terrible service. Don’t trust the drop box process.

4 plus hours wait to pick up car!

The Budget/Avis staff were rude and unaccommodating. I will not be renting cars from them in future travels.

Inconvenient 2+ hour wait line upon arrival.

It should clearly state that the office is outside the Palm Springs Airport.

Location was not open at 3pm when I arrived. I had to pay for Uber multiple times instead, causing unexpected cost.

The value of the deal was good. Gas mileage was good. The attendant “Jay” was accommodating and helpful…..That’s pretty much where it ended. The location was in no man’s land, and no shuttle service from or to the airport. The vehicle, a Toyota Carolla, was worn out and NOISY. I don’t know if it was from the tires or what, but I could hardly hear the radio, and when on the highway, and conversation was difficult. My wife’s Toyota Tacoma with off road tires rides like a limo compared to our rental. The vehicle is tired and needs attention. Oh, and the “engine maintenance needed soon” light kept coming on. The bottom line is that it got us from point A to point B without breaking down and it was tolerable.

Pick up at PSP was a disaster. Long lines / wait for our vehicle. 1 hour +

A large amount of unreasonable and undeclared surcharges. Would never rent again with Thrifty.

Everything was perfect. This time.

Picked it up at last minute since we'd rented Budget and there was what looked like a multi hour wait in the queue to pick up our Budget rental. Enterprise, in contrast, was fast and efficient.

Confirmed a car for a 12pm pick-up without a car available until 4pm.

Need to know to take cab to off-site location. Rate reflects the savings of airport rental. Return and shuttle back to airport very timely.