Cheap Car Rentals in Southwest, Minneapolis

Staff were very friendly.

The Bluetooth wad unfamiliar to me and the guys got it working for me.

Enterprise was closed when we arrived, no one told us they closed at 5, even though we clearly stated our plane arrived at 430. Had to book with hertz and eat a $70 Uber ride.

Didn’t have car we had reserved/ any car for us. Offered us a car the next day 7 miles from airport at an additional cost of a couple hundred dollars for vehicle. Bear part of customer service was them canceling with our cost to us. I will stay away from budget as they had a line at their coo fee of customers with same issue, reservations they wouldn’t honor.

Worst rental experience in my life! Couldn’t find my reservation, then said it was at a different location. Told me to take the shuttle, waited, no shuttle came. Went to car area, told me there was nothing they could do. Long line of people waiting for cars, people complaining that their car wasn’t available and given a pick up when they couldn’t drive one. Another customer came back because air didn't work. Went to counter again, was told again to go to other location. When asked how to get there I was told either light rail or Uber. I finally took a taxi at my own expense, got to the door and that location was closed!! It had been closed since before my plane even landed. My taxi had left, had to call another to take me to my hotel, again at my own expense. Missed my event that evening. I did not keep the reservation and have complaint with company in process. I will never use them again.

Very helpful & courteous people at check in & check out.

It was supposed to be rental for $110 and we got there and it shot up to just under $1000 with hidden fees and taxes so we cancelled the booking. Plus no one was organized so it took 30 minutes of waiting to even start the process just find out the hidden fees and have to cancel. Oh and there were only two other customers ahead of us who were just waiting for the keys by the time we showed up. One of them were still there waiting by the time we left