Location is great- I was able to ride my bike over to pick up the SUV. Not very personable service- I was checked in, signed the papers and given the key, then pointed in the general direction of the vehicle. No one walked out of the office with me, nor went over the car to look for damage or milage. I had to figure out on my own how to put the seat down so I could load my bike. When I opened the back, I saw an old coffee or other drink spill down the side of the trunk area. After loading my bike I got into the driver seat and noticed that the vehicle interior was dirty- dirt on the floor, dusty console, etc. I had to get to work so I took the vehicle as is. When I returned it I did inform the person that I handed the keys to that the car was dirty when I received it. Overall the vehicle fit my need and the location was convenient.