The Avis office owner was friendly enough; and gave us an upgrade when we found out that the SUV make/model we thought we had rented was not available. The price was fair. (The $11 per day private up to $75,000 Collision/Theft/Damage insurance was fair too!) The Chevy was nice looking and handles well; however, the engine is not powerful enough for the vehicle's weight. Non responsive when you really need to punch it...
Office hours at: 08:00 to 15:00 is kind of ridiculous! Not "User-Friendly" at all. Pick up takes a long time as there's only one person at the counter handling a line of customers. He could use some help...( -;