Cheap Car Rentals in Southland Park, West Palm Beach

I waited in line for 1.5 hours to get my car. The agent handed me an envelope with no contact in it. I got to the gate and had to go back. He said he emailed it, which I never got. He did not tell me he was emailing something I need to get off the lot. Even if I had gotten it, what was I supposed to do—boot up my laptop at the gate and hand it to the booth? I will NEVER rent from Payless or Budget at this location again.

I liked the price, however it is confusing that we dealt only with Budget RAC staff.

The agent who served us was wonderful. He was friendly, polite, accommodating and very knowledgeable. He was the only agent on duty, had a line forming, and took the time to greet each person and say that he would be with them shortly. Excellent customer service. The interior could have been a little cleaner and the interior windshield had spray stains on it that impacted our vision at night. All in all, great experience.

Everything was fine. Staff just could have been friendlier, more helpful and explain things better. Kind of felt like I was bothering everyone being there. Ha