There is no signage at Union Station to inform you where find Budget’s temporary office located in the parking garage since they closed their counter in the building. Although I had reserved a car just hours before, upon arrival they had no small vehicles and informed me that I could wait an indeterminable time in the open air garage at 35 degrees or pay for an upgrade to an suv. Having chosen the SUV so I didn’t have to wait for a car to be returned, cleaned, and brought up, the clerk who walked around to inspect the car completely ignored massive damage on the passenger side where a tire/wheel had clearly rubbed up against and dented/stripped paint on the door. Don’t trust them.