Cheap Car Rentals in Georgetown, Washington, D.C.

Could not get reservation

The customer service representative at the Hertz counter at the 1919 Connecticut Av NW, Washington DC location was incredibly helpful, friendly and efficient. She made my car rental experience much easier than expected! Thanks

Kayak's reservation code was only entered in Hertz's system on the day before, meaning Hertz did not really reserved anything. I got to pickup's place and there was no car available. Had to wait one hour for it. Meanwhile another costumer, who had not paid in advance like I did, was there waiting for 2 hours and obviously got preference to be attended first. When client pays in advance, please HONOR the contract and have the car available.

I reserved an SUV and was offered a Corolla or a mini van. Additionally the rate did not change. This is completely unacceptable.

Waited 25 minutes. Gate agent gave me wrong fuel options

The car was very beat up and had scratches all over it when I received it. We marked everything down, so I wouldn't get blamed for any of it, but still, the car was not in a good condition. Also, when I dropped the car off, I never received a receipt or anything to my email, so I don't have any record that my car was dropped at BWI Airport. It was a strange overall rental car experience.

I arrived to the Budget office and they didn't have cars. Need to wait over a hour for a car to arrive.

I arrived at 9:45 AM to pick up the car that I booked for 10:00 AM and didn't get the keys until about noon. There was one employee covering both Avis and Budget at the downtown DC location, and he was working really hard and being very efficient, but he simply couldn't keep up. The gas tank in the car was not full, and, after driving about 100 easy miles, the oil light turned on shortly followed by the braking system light and several warnings about the lane departure prevention and adaptive cruise control systems. The agent at the CHO airport location was not remotely concerned about the state of the vehicle when I called and asked for advice. As a result of the late start and the slow, limping conclusion, I had to extend my time with the car and pay extra. I don't plan to rent through this service, Budget, or Avis ever again.

All was easy - both picking up and dropping off.