Cheap Car Rentals in Jenks, Tulsa

They didn’t have a car for us when we showed up for reservation. Very poor customer service

I messed up booking. I had the in town address and needed the airport. That’s on me. However, Hertz employees are not given the ability to change things. I had to call the 800 number, only to find out they charge a 5% fee to use that service. So I hung up and downloaded the app. Their app then wouldn’t let me change my reservation. Ended up taking an Uber into town for my original reservation. That place was a dump. Staff was extremely unprofessional, moved increasingly slowly and then the car I got was still pretty dirty even after they did a quick clean. When I returned the car there was nobody to check it in so I could get a receipt for my expense report. I still don’t have the emailed info they promised. If you’re looking to rent a car, go National. I always rent there and will never doubt them again.

I actually never ended up getting a rental because the vehicle I reserved they didn’t actually have at the time I scheduled the pickup. That happens sometimes so I wasn’t too upset about that, but I had bought insurance for the vehicle which had to be paid at the time of the reservation but then I canceled my reservation once I found out they wouldn’t have the kind of vehicle I was looking for and I was never reimbursed for the insurance!

I like there sever when got Off late plane found my car quite and easy and trun quick Ian’s easy

We used Budget before, and were pleased with the service and vehicle. This time we went to a different location where communication was not priority, and the vehicle was subpar. Basically, we did not get the rental we reserved, and it was not in top notch working order. We are not planning to use the 69th and Lewis Tulsa Budget location again.