Cheap Car Rentals in North Sacramento, Sacramento

They didn’t have the car that we had reserved, so we had to take whatever car they had. I turned the car in the next day and went to Hertz’s because we needed an all wheel drive to get over the mountain roads. Very disappointed in the customer service from Enterprise.

The Woodkand, CA Enterprise staff went out of their way to accommodate us after a glitch occurred in the location of the rental versus the airport where we landed. They weee most cordial and scrambled to get a car ready in spite of not having our reservation. They treated us like family—we loved that! Nothing could have been better! We were totally satisfied.

I was scheduled to return on 7/4 but was not told the location would be closed. When I called the customer service number, they advised me to return it to the airport location. The airport location attempted the charge me for returning it to a different location. Hertz wasted 2 hours of my time, attempted to charge me MORE for their mistake and never once even apologized.

The price offered through Kayak was great. The staff at the Hertz location when we picked up was awful. They were very slow and had zero concern for helping anyone quickly. They also said our only option was a fully electric vehicle. We had to argue with the front office person to get to a manager to get to a gas vehicle. It was a terrible experience. The drop off was fine.

Call was cleaned and ready to go. Nice customer service.

The man who did the walk-through of the car at pick-up, and check-in at return (same person), should not be dealing with the public. There were many other problems and frustrations both at pickup and return, but the manager was helpful and able to smooth most of them out.

They don’t have after hours drop off service, don’t pick up and drop off ,and they charged me whole day rent for being late for an hour.

It was a nice type of car with good gas mileage. That is the BEST thing I can say about this experience. This whole rental experience has made a trip that should have been relaxing very stressful. I had a day rental and iI am being charged $382.00!!! That’ should be closer to a weeks rental fee. This was a complete the TAXES were $116. The rate I was quoted was $150 TOTAL ….including insurance. There was less than a 1/4 tank gas at pick up and the car was dirty with a sticky soda spill on the center console. I spoke to TWO different representatives from budget (one told me to return the vehicle with the amount of gas that it had at pick up. I returned it with half a tank rather than the quarter it had been delivered to me with) and there was no one at the drop off gate to discuss any of this with and today I find that there are more FEES. This was by far the most unprofessional and OVERPRICED rental experience I have ever had. I will not be recommending Budget or Kayak to ANYONE.

Avis gave me a car that turned out to have a massive oil leak and told me to keep driving it even though there was a check oil level alarm going off. The engine finally blew up and I was stranded for 3 hours on the side of the freeway while I tried to get roadside assistance. They assured me that I could get a refund, but my credit card was charged for $1500 more than the original price.

The price as well as the pro.ptness and ease of renring and returning went on so smoothly. Staff werecsi.ply awesome and courteous.

Steve was great! I had a nightmare-ish experience with the people at the airport Avis, so I’m so glad I got to experience the customer service given by Steve. He was attentive, kind, and conversational. He was also so speedy in getting our paperwork done and keys in our hand, and dropoff was just as easy. Thank you for making our trip so stressfree!