Cheap Car Rentals in Santa Rosa-San Jacinto Mountains, Palm Springs

Pick up at PSP was a disaster. Long lines / wait for our vehicle. 1 hour +

A large amount of unreasonable and undeclared surcharges. Would never rent again with Thrifty.

Everything was perfect. This time.

Picked it up at last minute since we'd rented Budget and there was what looked like a multi hour wait in the queue to pick up our Budget rental. Enterprise, in contrast, was fast and efficient.

Confirmed a car for a 12pm pick-up without a car available until 4pm.

Need to know to take cab to off-site location. Rate reflects the savings of airport rental. Return and shuttle back to airport very timely.

It should clearly state that the office is outside the Palm Springs Airport.

Location was not open at 3pm when I arrived. I had to pay for Uber multiple times instead, causing unexpected cost.

The value of the deal was good. Gas mileage was good. The attendant “Jay” was accommodating and helpful…..That’s pretty much where it ended. The location was in no man’s land, and no shuttle service from or to the airport. The vehicle, a Toyota Carolla, was worn out and NOISY. I don’t know if it was from the tires or what, but I could hardly hear the radio, and when on the highway, and conversation was difficult. My wife’s Toyota Tacoma with off road tires rides like a limo compared to our rental. The vehicle is tired and needs attention. Oh, and the “engine maintenance needed soon” light kept coming on. The bottom line is that it got us from point A to point B without breaking down and it was tolerable.

I picked up the car at 11:00 and could not see the small dent on the fender (dark blue). Also, found a lot of broken safety glass in the third row seat. I had small children to worry about even after I vacuumed it out, there was still glass everywhere.

The price was good—the pickup not at airport but a few miles away. Luckily a friend was able to take us there otherwise would have to get Lyft or Uber. The car was fine but a maintenance message came on in the middle of our rental saying to take the car to a dealer. I figured it was notification of a regular maintenance check up and nothing dire, but it was a concerning. Drop off was at the airport and very easy. Overall, a positive experience—just a little odd that pick up place was so remote and far from airport.

I was the ninth person in line and it took an hour and a half to get to my car. The car they gave me which had only 4000 miles on it had a warning light that service was required. I did not notice the light until the next morning. I brought it back and the guy said oh lots of the the cars have that warning. I said, OK, give me a written note acknowledging that. He said no I’ll just give you a different car. He then gave me a car that had 48,000 miles on it. It was in poor condition. The battery went dead twice. The serviceman said the battery was fine. It was probably the alternator,. In addition I was supposed to pick up the car on January 1. Oops, they were closed on January 1 and I had to take a cab to my condo and a cab back to pick up the car the next morning. Just an awful experience with Budget.

Very friendly and personable service. Pickup at PSP was a tiny bit confusing - they directed us to go to a flagpole but the location wasn’t obvious. Other than that, the staff was amazing and attentive. At drop off, the shuttle was already out. So rather than having us wait, they decided to just drive us in the car we were driving of. Excellent especially for the cost. Would definitely book again.

My plane was delayed coming into Palm Springs, which was after their closing hours. They were nice enough to make my car available to me after hours. Wonderful group of people, very appreciative of their effort.

Sales associates were very friendly & accommodating. Quick in & out service too.