Staff was friendly, and personable
The location address given was wrong. It took me to the middle of the road. I ended up paying a taxi a lot of money to drive me to 3 different locations before finding the right one. It took over an hr to do the paperwork and get my car. For drop-off I was told I could drop it off early and there would be someone there to take me tk the airport. When I arrived nobody was there and I had to scramble to find an uber to get to airport on time