Cheap Car Rentals in Five Points, Denver

There was a mix up about where to pick up the rental, but once I got to the correct location, the staff was very friendly & helpful. The car was dirty and scratched up, but it got us to where we needed to be and it was the perfect size for 4 travelers.

I called 2 weeks in advance to ask for hand controls to be put into the car since I am disabled. The lady who "helped" me sounded like she was at home eating dinner and was bothered to have to take a work call, and hung up abruptly once she had put in my request. I was a little put off, but I got a confirmation email about my request. Upon arriving in a city across the country from where I live, as a severely disabled person, the Hertz station had no car with hand controls, and said that Hertz corporate had not communicated to them, and that "this happens all the time". Incredibly unprofessional and putting me in a terrible situation. Worst of all, nobody from Hertz contacted me to give me the heads up that there were no cars with hand controls, so I had no time to make alternate arrangements. I should sue these dirt bags. Will never give this company any business ever again, and if you are disabled I strongly discourage you from using this rental company.

Very poor service. The staff was extremely rude and condescending. I will never rent from them again.

We were unable to rent a vehicle. They called last minute and canceled our reservation.

I showed up and they did not have the vehicle that was reserved, they said that they had left a voicemail the day prior, but I did not receive a call or a voicemail. The staff had no other solutions or recommendations for other companies to get cars from and were very rude.

super fast, car better than expected

The pickup was horrific. Unprepared for people. Silly process with 3 repetitive ID /reservation review. Waited in line for initial contact for 2 hours. Employees were nice but obviously overwhelmed

Renting from the airport was $$$$, but it always is. My agent at the Avis counter was a delight. I had mis-booked not from the airport and she found a car for me. So grateful!

The car smelled like cigarettes and wasn’t ready. Also the counter agent tried to add $170 of charges I already paid in advance.

Smooth and fast

Good car but opening hours for drop off are too short 18:00.

Excellent customer service at this branch, and answered every question completely. Good location for car return and being able to take the train from Union Station to the airport.

Instructions on features of your new cars like a cheat sheet.

Devon at the union station location was absolutely wonderful. Our vacation started to get really stressful and he turned it around; he was so patient and very personable. I will rent from sixt every time i am in Denver! An extra surprise is how lovely the location and building itself are.

There weren’t any cars available but Thrifty still charged my credit card for insurance. Will not recommend or try snd rent from again.

No car was available, I was told that Hertz customers would get priority because they had priority over Thrifty. I could not get a car and had to turn around and come home. I had to call to get my money back for the rental but airfare, hotel and taxi to the tune of $500 is out of pocket and nobody wants to accept responsibility! This appears to be common occurance based on the input from Thrifty managers.

cars weren't available - waste of time