Cheap Car Rentals in Otterbein, Baltimore

Friendly staff, great car.

Excellent

Unfortunately at pickup they were very overwhelmed with customers and it took an hour to get my vehicle. This was a Sunday and not many other (if any) car rental places are open on a Sunday in the immediate area. However, they were friendly throughout and even made a helpful suggestion that I agreed to, and also allowed me to drop the vehicle back off about 45 min late the next day. Drop off was pretty quick.

My Experience was not a good experience with Budget this was my first and last time renting with them . I was given a 12 passenger van that should’ve never left the lot . The passenger rear tire was a mess , and I hadn’t realized until I was in route to my destination i stopped several times to put air in that tire , and on the last time of filling the tire it exploded and burst my nephew’s eardrum. Which was very unsafe and scary seeing blood come out of his ear. When I returned the vehicle at the end of my trip the man at the front desk of the 101 west fayette location was no help .

My experience was very poor. This was my first time renting with budget and my last . I had nonstop issues from the first day I f pick up . I was sent from the 101 west fayette location with a vehicle that should have never had a renter driving in it , the right rear tire was no good which I didn’t find out until my family and I were in route to our destination. I stopped several time to fill the tire with air , and the last filling of air turned into a disaster with the tire popping and bursting of my nephews eardrum . The man who works at the front counter of the fayette location was absolutely no help and showed no sign of caring

This rental experience was made special by an extraordinary person working in the Boston street Budget rental office. Her name is Mimmi her customer service is exceptional. Even though this location is far from where we live, we will be back just because of Mimmi. Well done all around!

Avis states they do not do credit checks but refused to take my debit card payment without checking my credit. I have never had my credit checked when obtaining a rental especially using a debit hard associated to a physical bank

Reserved a car for there to be no car.

Great and comfortable vehicle. It took less than a minute...really to turn the vehicle in. Very satisfying.

Make sure you double and triple check the location. I had to shuttle to one location only to find out it was the wrong location then had to Uber to another location 40 minutes away. Then had to pay a hefty fee to change the drop off location closer to the airport. It actually took me longer to rent my car than it took me to fly to my destination. Had to have so much paperwork to even rent the car...never again!