Find Van Rentals in Milan

Very nice people, easy pickup and drop off, nice car and good value.

The staff at the desk in Milan didn’t speak a word English and even when we tried to just give our name they referred us to call the call centre to check in and they relayed to the staff. It took forever and was bizarre we’ve never had this. Then the car booked wasn’t available and a suitable replacement wasn’t available. So we ended up having to cancel and go to another desk and pay more as a ‘walk-in’ to a different rental company.

The car was brand new and the pick up and drop off process was seamless and quick

Easy. Helpful. Good location.

Didn’t have our car. Made us pay triple for another.

Although I know better, I am always surprised that the “fees” and “taxes” always seem to result in the costs being twice what was quoted in the reservation.

The quoted amounted wasn’t accurate to the charged amount.

Very fast pick up and drop off. The car was as described. Very good experience in all.

All worked well, upgraded to new car,

I want abke to get the car

Sicily by car did a "bait and switch". We had booked a luxury car, and they told us we did not have the right credit card. They offered a lower level car for more money to be paid -- pretty much held us hostage (we were being blackmailed). We did not end up renting the car from Sicily by Car. We are going to fight with "Kayak", "Rentalcars.com" & "Sicily by Car" to get a refund for services not received, services not as promised and being blackmailed, held hostage at the beginning of a vacation - leaving us with a bad taste in our mouth. I would strongly recommend Kayak and Rentalcars.com look at how many complaints they have received of such nature and kick them off potential choices to rent from (if they want their reputation to be intact). I would love a call back / communication from a person at Kayak and/or rentalcars.com and walk through the horrible experience.