Cheap Car Rentals in East York, Toronto

Excellent customer care and service

Despite the booking, Enterprise did not have a car for me when I went to pick it up. This was obviously awful for my family to deal with. Never again.

It was great to get a rebate on the petrol

This was a very professional, very quick, very seamless experience, with a spotless car and the best price.

OK...my car broke down on the highway. I am telling you this as a COMPLIMENT to Dollar. It was a brand new vehicle so not their fault at all...but...they were a huge help. When I called for help from them they were there and did all they could. I will be back for sure. However, not sure if I will ever buy a Hyundai...that's for a different review. lol

Owen at the front desk was super helpful and upgraded me for a great price!

Rude staff, also they charge extra 12$ for parking which doesn't make sense since you are not using their parking, just picking up the car and dropping it off. They could be more imaginative if they want to add hidden fees.

When I was providing my payment information to check the car out, the man at the front desk asked what time I would be back at. I said I should be back by 1:00pm. He then said that if I wanted to bring the car back later I was able to, as I had paid the car up until the next day. I thanked him for letting me know and so I brought the car back at 2:00pm. I just checked my credit card statement and was charged extra. When I called Budget a customer service representative (who was very helpful, his name was Julius) told me the reason why I was charged extra was for an overnight fee. I’m not too sure why I was charged this when the man at the front desk literally offered me to drop the car off later, as he said I had already paid for a full 24 hours. This is super misleading for extra money and I’m pretty disappointed. Thank goodness Julius was so understanding and offered a refund right away. Additionally, I had brought the car back originally at 1:30pm but one of the workers told me I had to leave and fill the tank up and bring the car back (which I was never told at the checkout either). I saw really bad reviews for this location but was hoping for the best. I will not be returning for future rentals.

Pickoff and dropoff is very confusing. Please have clearer instructions on where to go. How to drop off, etc.

There was no ice scratcher in the car. In addition, pickup point as well as return point was only able to be found through other reviews.