The drop off was easy
I feel that the booking online wasn’t clear. I thought the price I paid online was great, but when I showed up at the site, the insurance wasn’t included. (I thought I had paid for that online) There were people behind me and I didn’t have time then to check out other options, so I had to pay the current price they had for insurance, which pretty much doubled my price of the rental. So I wasn’t too pleased when I showed up to pick up the car and discovered my car rental cost pretty much doubled for the 5 days that I rented the car :(