Requested car pick up at airport, upon arrival was told car was 20 minutes away requiring an Uber ride
Flight was delayed. Hertz where I had the reservation was closed by the time I arrived. Hertz airport location wouldn’t honor the reservation price nor would they credit the money toward the new reservation. Wasn’t able to reach kayak either. Entire experience was disappointing (and expensive).
I have tried to cancel this reservation several times and am still not sure if it has happened. I am very disappointed with the level of communication and Hertz’s inability to make the process simple and straightforward and transparent.
Car was dirty and had a 1/4 tank of gas. Drop off process wasn't explained. I had to figure it out when I got back.
They cancelled our reservation at the last minute, significantly impacting our travel plans. Poor customer service.
Absolutely awful. The car rental place was closed when I went to pick up my car and I was stranded. It was truly one of the most horrible experiences ever and who ever heard of a car rental being closed at 6 pm?
Rentals could always be cheaper. That said, I appreciated the willingness to pro rate the rental in this instance.
Staff was friendly
The vehicle was not very clean. It was still wet from,I’m assuming, a wash they had just given it. It was quite dusty on the inside as well.
Yes, the staff were all very kind and helpful.
Everything was easy
The staff at the Woodbury, MN Enterprise was very nice & helpful.
The Tailgate trunk door flew open on the highway going 75mph! Thank goodness nothing fell out since the van was packed full. When I checked, the locking mechanism was broken. It looked like it was closed tight, but I could pull up on the door without touching the handle & it would open.
Car with bad rim Poor customer service Poor system that wasted times
Car performed well. Very quick pick-up and drop-off. Convenient location.
Awful company! They hold a huge security deposit without telling you, so using a credit card vs a debit may be the better way to go, but overall, I won't rent from them again. Customer service was awful when I called about that charge, happy to have returned the car and be done with them.
I would have liked to have the owners manual in the glove box. I was not familiar with some of the features of the vehicle and could not look it up in the manual. Other than that, it was all good.
Friendly and efficient staff. Location was handy for businesses in downtown St. Paul. Office/lobby was small.
Avis scheduled my drop off for Labor Day then were closed, wouldn’t let me do an after hours drop off, then told me I’d be automatically be charged the extra day and if I returned it by 11 am the following day they would refund the charge if I called them back. Like this is the opposite of customer service I don’t work for Avis and they’re telling me too bad and making demands. Absolutely terrible company. I had to postpone plans in order to hold this key an extra 16 hours and return it to them. Abysmal.
They called the day before I was to leave to tell me they wouldn't have my vehicle until later than when I had it reserved for. They did scramble to get a vehicle there but it kind of threw my schedule off
Excellent friendly service, I was nervous about getting the specific vehicle that I had rented, due to a bad experience with a different company. Jibrill assured me that he would have a full size SUV for me & came through just as he promised, the 2018 Yukon XL was awesome. I would not even think about renting anywhere else, Jibrill has sold me on Avis!
Check around the holidays to make sure the place is open, even if they show up online. I spent a lot of extra money on renting a car For only half of the time I needed it. Avis was not helpful in compensating for this.
1 out of 2
Avis Locations in Battle Creek
166 East 7th Street
+1 651 917 9955
2967 Hudson Road Suite B
+1 612 351 2626
515 Eaton Street
No phone number provided
5448 South Robert Trail
+1 651 455 0965
Battle Creek Car Rental FAQs
Out of all the car rental companies in Battle Creek, BUDGET (6.5/10) is the best rated by our users.
Yes, cars are available to be rented out for an entire month at Battle Creek.