Cheap Car Rentals in Chili, Rochester

Everything about this rental experience was great. Easy pickup, clean car, easy drop off, and friendly employees at every step.

Very good staff at desk (Kevin)

They were very responsive. Pre-inspection would have been of benefit based on a vehicle that had some previous damage

customer service was great The truck had not been cleaned prior to my renting it.

Did get car which was booked got alternative but was as good very spacious

I incurred 6.18 in tolls and now they tell me that there are admin fees, which were mentioned in the rental agreement, Now I am billed for over 100 dollars in admin fee. As courtesy to the renter, this should of been made more clear. This is unfair business and have rented so many times and NEVER have there been any problem with tolls. I completed dispute the admin fees. Buyer beware

Vehicle was in good shape. There were no issues with its operation. Car cleanliness was so-so.

Pick up location was not on airport property. Taxi to get to property was $20.00. No receipt emailed at drop off. No attendant at drop off point.

Nothing didn’t have a car so I never got one . My husband had died and and I no longer have that credit card . I would like my money back . Customer service is a joke . Everything could have been better . Nothing was any good .