Car was fine, cost was better than others.
Customer service was terrible. I arranged for a pick up time, but when I got there (middle of the day) the door was locked, no one was there. I called the Hertz 1 800 number and they couldn't track down anyone. So they send me to another Hertz the next town over. That one doesn't have the car size I reserved. They send me to another Hertz the next town over where the person behind the computer is pissed because I'm making her work. Then I get to wait while they clean the car. When I returned the car I got there 15 minutes before they open - that day they opened 20 minutes late. There are 4 customers there trying to get stuff done and get to work on time.