When I showed up they had no cars available and tried to send me 40 minutes away to get a car. When I tried to go to a more convenient location they said it would cost $150 extra.
My son had 2 huge bags for school plus a few more smaller bags. The manager in garage offered us a suv that would fit everything. Very nice !!! Our smaller car would not have been able to move furniture either! Thank you!
They treated me well, they were kind and courteous and very knowledgeable
Very Good|Jul 2022
the convenience of location, value, ......Adding another driver was a hassle
Explain in the website that a credit card is required even tho it said debit cards
The car was great but they didn’t give it to me at my quoted price. I had to call customer service and am still trying to fix it.
Horrible pickup experience!Waited an hour past my reso for the ONE worker to clean a car for the renter ahead of me, rent it to them, check in another group who just wanted to extend their rent, then go back to the garage &clean/vacuum the car I would be renting! Again, she was the ONLY PESON THERE!
They were an hour and 30 minutes late on having car ready which it me behind on my schedule. Instead of driving till midnight I was driving till 1:30am on my first planned leg of my trip.
Rental car not available
if was all good
The person at the desk at the location in Downtown Indianapolis was very helpful. When we weren't able to leave the garage, she came out to help. When we were returning the car she stayed on the phone with us so we could navigate the confusing parking structure. She also gave us great tips on where to visit and which roads to take/avoid due to scenery or road maintenance.
Nothing was good about the experience here
The larger, short lady was extremely unfriendly and having a . very bad day. She would not discuss the final billing with me. I turned the car in 24 hrs later which was one hour later due to time zone switch and she wanted to charge me extra day.
1 out of 2
Budget Locations in Oakhill
2702 North Shadeland Avenue
+1 317 375 8038
33 North Capitol Avenue
+1 317 955 7579
4555 North Keystone Avenue
+1 317 543 1356
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