The team at Belfast City Airport really went above and beyond to make sure that our rental was as stress free as possible. Great customer service. Highly recommended.
Hertz has the wrong address for car pickup on the booking confirmation. Address is for the train station, real pickup location is down the road in a weird area.
2.0
Poor|Jun 2023
After dropping off the car with no concerns noted, Hertz claimed there was a minor chip/ scratch on front wheel. They sent a pic with their report. 1) this scratch was extremely minor 2) was not noted on return of the vehicle but apparently after the car was washed. Billed me £162.00 for this. Claim now submitted to alliance. Hertz also charged a £25.00 “preferred location fee - our pickup was at downtown Belfast location. Not sure how this is a preferred pickup location.