they want extra charge for everything. I lost the car key and they want to charge 21300 bhai just for the spare key. which is too much I even paid 500 bhat per day extra for full insurance of the car still they want me to pay 21300 bhai and very rude staff they said you have to accept the charge or we will report to the police. I even said I am ok to pay but has to be a reasonable amount but they not ready to listen just repeating that it is company policy and you have to accept no matter what.