Find Van Rentals in Frankfurt am Main

The car which was reserved was not available and had to pay more. Don’t see the point of making reservations if cars are not held

I like the fact that they gave automatic. They charged me numerous times extra to include mileage that was agreed upon to be unlimited. 3 different charges that total close to $2,000 . They sent me receipts in German. I asked for English version and still waiting on it. I have been enterprise customer for over 20 years but may not be after this experience.

Vehicle was not present when we arrived.

Everything was great. I can definitely recommend

I cancelled the reservation was earlier than 48 hours prior. But they charged me more than 100 Euros. Forever goodbye to Sixt!

Best rental car company available! And not more expensive than the others!

More staffing at the Zurich airport drop off would have been better. The only employee was overwhelmed and we had to wait a long time.

Wenn ich wochenlang Testa-Nutzungs E-Mails bekomme, erwarte ich auch einen Tesla beim Abholen. Mir wurde eine anderes E-Auto angeboten, aber der Kofferraum war nicht ausreichend. Der angebotene MB E220D war dann am anderen Endes des Angebotsspekturms. Er lies sich aber sehr gut fahren.

Easy to deal with Hertz staff, car was new and very clean, easy process to return the car, friendly personnel… overall it was a very good experience and good value for the money.

Great, friendly and knowledgeable staff. Helped me with my upgrade to the full EV SUV Audi e-tron, which turned out to be an excellent choice for my 8 day trip!

SCAM ALERT. We prepaid for our car. Our pick-up was delayed and we picked up our car 3 hours late. The manager told us the requested car was not available because we did not pick up the car within 1 hour of our scheduled pick up time per some obscure policy (despite having prepaid for the car) and that our only option was a downgrade, or we could pay an extra €200 fee for a larger car. The downgrade was too small so we paid the extra fee after 45 minutes of arguing with the staff. I’m very disappointed in the way the situation was handled. I’ve lodged a complaint with my credit card company.

Pick up of rental was horrible. 80 min wait at Frankfurt airport due to lack of staff. nowhere to sit. Otherwise clean and nice car. return no issue.

The car was nothing like the vehicle indicated on the reservation - it was not "equivalent." The folks at the office in Frankfurt were professional and helpful, but unapologetic about the vehicle and its condition. The car handled poorly - desite having only 23,000km on the odometer - but did get us to Geneva ultimately.

We rented a car for a month from FRA and the process was very easy. The rental drop off and pick up is within the terminal too so it convenient. They also offered full insurance coverage on the vehicle for a very reasonable price. The car was modern, clean and got 500 miles to the tank!

Nothing. Due to the autobahn being shut down for some security incident, we were unable to get to the rental pickup in time (only two hours later) and they had cancelled our reservation stating we were too late. Absolutely zero customer service from kayak and I even lost the $200 insurance for a car I never got to rent.

Kayak did not properly advertise the price of the rental. Since they force buying the damage waiver, along with a ton of other fees not included in the quote.